HÔTEL ** - SARLAT - DORDOGNE PÉRIGORD NOIR
05 53 30 85 50 - Email : contact@abbys-hotel.com

General conditions of sale

INTRODUCTION

All our rooms must be settled before access.
All rates shown are subject to change without notice.
Our rates do not include the tourist tax (per person per day) or additional facilities These rates have to be settled on site, in accordance with the conditions of the hotel of which you the hotel will inform you, on request, upon arrival.
Room rates depend on the type of room booked (that is capacity) and not on the number of people who actually occupy the room.
Seasonal rates apply from the first to the last day of the specified period.
The photos and information presented are not binding.

BOOKINGS DIRECTLY WITH THE HOTEL

You can book directly through the reception of the hotel by communicating your credit card details or by sending a check for your reservation.

BOOKINGS ON SITE

We welcome in person you every day from 7 am to 12.30 and from 4 pm to 8.30 pm.
Outside these hours, you can pay for your room at the automatic reception (by credit card). A ticket indicating your room number and access code shall be issued.

ONLINE BOOKINGS

You have chosen to book online. In order to validate your booking please give us your credit card details (type, number and expiry date).
The payment will be made on site, so nothing will be debited in advance.
Your booking confirmation is sent to you by email, together with your booking number.
On arrival between 5 and 8.30 pm we will welcome you personally. On arrival outside these hours please contact the reception for the way to proceed.

CANCELLATION OF YOUR BOOKING

Please inform us as soon as possible of your cancellation.
We then communicate a cancellation number, thus confirming your cancellation.
IMPORTANT : You can cancel your booking free of charge till 48 hours before your arrival.
Otherwise, your first night will be invoiced at the rate indicated on the reservation and the follwing nights will be cancelled.

EXTENDING YOUR STAY

In order to know the availability, your request for an extension must be made before 11 am.
IMPORTANT : In case of availability, you will be required to settle your room in order to receive your new access code.

ENDING YOUR STAY IN ADVANCE

To ensure that your cancellation is taken into account and a refund check issued, any request for early ending of your stay must be made before 11 am.